Shipping and Returns Policy

Shipping Policy - Exter Luxury

Welcome to Exter Luxury, where luxury meets your home's exterior. We understand that the quality and timely delivery of your purchases are of utmost importance. That's why we have crafted a shipping policy that aligns with our commitment to excellence and customer satisfaction.

1. Shipping Methods

At Exter Luxury, we offer a selection of premium shipping methods to ensure your orders reach you in perfect condition and as quickly as possible:

Standard Shipping: Your products will be carefully packaged and shipped using our trusted carriers. Delivery times may vary depending on your location within the United States.

Expedited Shipping: For those who can't wait to enhance their home's exterior, we offer expedited shipping options with faster delivery times.

2. Processing Time

All orders are processed within 1-2 business days. Please note that during peak seasons or due to special promotions, processing times may vary, and we will inform you accordingly.

3. Shipping Rates

Shipping rates at Exter Luxury are calculated based on the weight, dimensions, and destination of your order within the United States. You can view the shipping cost at checkout before finalizing your purchase.

4. Shipping within the USA

We are pleased to offer shipping services within the contiguous United States. Unfortunately, we do not currently ship to Alaska or Hawaii.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can easily track your package's progress and estimated delivery date.

6. Signature Required

For added security and to ensure the safe delivery of high-end luxury items, all packages within the United States will require a signature upon delivery.

7. Returns and Exchanges

Please refer to our dedicated Returns and Exchanges policy for information on how to return or exchange products.

8. Contact Us

Should you need to reach us, our address is:

Exter Luxury
8 The Green #16431
Dover, DE 19901
United States

You can contact our customer support team at:

- Email: customerservice@exterluxury.com
- Phone: +1 (302) 272-5679

At Exter Luxury, we take pride in offering premium products and services. Our shipping policy is designed to provide you with a seamless and worry-free shopping experience. We appreciate your trust in us and look forward to helping you transform your home's exterior into a masterpiece.

Thank you for choosing Exter Luxury!